Last Updated: 10th of November 2025
TorqueBuddy (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This policy applies to the TorqueBuddy website (torquebuddy.com), associated landing pages, expression-of-interest forms, and any communications you engage with, regardless of where you are located.
1. Personal Information We Collect
Personal information refers to information that identifies you or makes you reasonably identifiable. This may include your name, email address, phone number, company name, product requirements, and any details submitted through forms or enquiries.
We do not collect payment information at this stage.
We may also collect non-identifying information such as IP address, browser type, device information, and website behaviour through cookies or analytics tools.
2. How We Collect Information
We collect personal information when you interact with our website, submit forms, contact us by email or phone, subscribe to updates, or provide information through any expression-of-interest processes.
We may also collect general analytics data through cookies and tracking tools to help us understand website usage and product demand.
3. Why We Collect Information
We collect and use your information to:
respond to enquiries
plan product development and manufacturing quantities
provide updates on product availability
improve the functionality of our website
contact you regarding early access, updates, or future purchasing opportunities
We will not use your information for any purposes beyond what you have consented to, except as permitted by the Privacy Act.
4. Disclosure of Personal Information
We may disclose personal information to:
team members working on TorqueBuddy
service providers (hosting, email platforms, analytics systems)
manufacturing or logistics partners when required
regulatory authorities if legally required
We do not sell or trade your personal information.
We are not currently aware of any overseas disclosure of personal information.
5. Security and Storage
We take reasonable steps to protect your information from misuse, loss, unauthorised access, alteration, or disclosure. Information is stored securely either electronically or physically.
If information is no longer required, we will take reasonable steps to destroy or de-identify it.
6. Access and Correction
You may request access to, or correction of, personal information we hold about you by contacting us at info@torquebuddy.com. We will respond within a reasonable timeframe.
7. External Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of external sites.
8. Changes to This Policy
We may update this Privacy Policy at any time. The updated version will be published on our website.
9. Contact and Complaints
For questions, corrections, or concerns about privacy, contact:
TorqueBuddy
info@torquebuddy.com
Sydney, NSW, Australia
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.